Frequently Asked Questions

Whether you’re a first-time visitor or a longtime client, we know that questions come with the territory when it comes to your pet’s health. Below, you’ll find answers to some of the most common topics we’re asked about, from scheduling and services to payment options and what to expect at your visit. Don’t see your question here? Just give us a call—we’re always happy to help.

Appointments

Are you accepting new clients?

Yes, we’d love to meet you and your pet. New clients receive $50 off their first wellness exam, so just mention it when you schedule.

Please bring any previous medical records, a list of current medications, and your pet’s favorite treats (we love making new friends feel comfortable).

We do our best to accommodate same-day appointments for sick pets during regular hours. Call us as early as possible so we can fit you in.

Financing

We accept all major credit cards and CareCredit. Please reach out if you have questions about payment options.

Visit carecredit.com to apply safely online. Need assistance? Our team at Beltsville Veterinary Hospital is happy to walk you through it.

Once approved, just present your CareCredit account information like a typical credit card. If you apply with our help in person, we can access your details right away.

It can be used for nearly any veterinary service we offer, including exams, lab tests, dental care, medications, surgeries, and more. It’s also widely accepted by human doctors and dentists.

Most plans reimburse you after care is provided; simply submit your invoice and claim. Some even offer direct payment. We’ll assist with any necessary paperwork for the provider you choose.

Think about what kind of coverage makes sense for your pet: emergency care, chronic conditions, or preventive visits. Pawlicy Advisor factors in your pet’s details and preferences to help you find a match that suits your budget and lifestyle.

Services

Yes, we offer day and overnight boarding for dogs and cats, including medical boarding for pets with health concerns. Our team is here to make their stay as relaxing and fun as possible.

We specialize in dogs and cats to provide the most focused and knowledgeable care possible for your furry companions.

Vaccine needs vary depending on your pet’s age, exposure risks, and medical history. During your wellness visit, we’ll discuss a customized plan that keeps your pet protected without unnecessary boosters.

Most adult dogs and cats should be examined once a year. Puppies, kittens, and senior pets may benefit from visits every six months, depending on their needs.

Absolutely. Cats are masters at hiding illness until their condition has progressed, but routine preventive care can spot health issues early on for easier, more effective management.

We’ll go over all the details ahead of time, but in most cases, your pet should fast after midnight before surgery. Be sure to arrive on time and bring any medications or updates on their health.

Not at this time. If your pet needs a procedure beyond what we offer, we’ll connect you with a trusted local surgeon and coordinate with them to ensure seamless care before and after the procedure.

All anesthetic and surgical procedures carry some risk, but we create a customized anesthesia plan for every patient and closely monitor them throughout their surgery to minimize issues.

Most cats and dogs go home the same day for routine procedures. If your pet needs to stay longer, we’ll keep you updated and arrange a visit if appropriate.

Recovery depends on the procedure. Routine surgeries like spays and neuters typically require a week or two of restricted activity, while more involved surgeries may take longer. We’ll make sure you know exactly what to expect.

Most pets do best with annual cleanings, but we may recommend more frequent care for smaller breeds, seniors, or pets with a history of dental issues.

It often is. Persistent bad breath usually means bacteria is hiding below the gums, which can lead to infection or tooth loss if left untreated.

Yes. Anesthesia allows us to perform a thorough and pain-free cleaning that includes scaling under the gums and taking X-rays, while keeping your pet completely still and stress-free.

Absolutely. Brushing a few times a week with pet-safe toothpaste can make a big difference. We’re happy to show you how to get started.

We’ll talk with you beforehand and explain everything clearly. If a tooth is causing pain or damage, removing it can improve your pet’s quality of life dramatically.